Shipping policy
Thank you for shopping with Royal Paw.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
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United States: 7-15 business days
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United Kingdom: 7-15 business days
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European Union: 7-15 business days
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Canada: 7-20 business days
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Australia & New Zealand: 7-20 business days
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Rest of the World: 10-25 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed during checkout.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Tracking information may take a few days to become active after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price unless otherwise stated.
Delayed or Lost Packages
If your package is delayed, lost, or marked as delivered but has not been received, please contact us at:
We will work with the shipping carrier to investigate and help resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Royal Paw is not responsible for orders shipped to incorrectly entered addresses.
Contact
If you have any questions regarding shipping, please contact: